Connect SMS, WhatsApp, email, and voice. Unify CRM and ERP. Launch AI agents on your knowledge base. Every org gets a live data ingest webhook — all sovereign, all on your infrastructure.
Manage your entire sales pipeline from lead capture to closed deal. Track accounts, log contacts, move opportunities through custom stages, and see the full activity history of every relationship — all in one CRM workspace.
Learn moreConvert every inbound inquiry — from SMS, email, WhatsApp, or voice — into a trackable case with SLA timers, escalation logic, and AI-powered summaries. Support teams get full conversation context without switching tabs.
Learn moreOrchestrate business operations with configurable approval chains, task queues, and process steps. Connect back-office workflows to front-end customer journeys so nothing gets lost between departments.
Learn moreRun subscription billing, one-time charges, and payout workflows from a single payments layer. Supports M-Pesa, Flutterwave, Stripe, and direct bank integrations — with real-time ledger visibility and automatic reconciliation.
Learn moreIssue virtual and physical cards, manage digital wallets, and run loyalty reward programs — all backed by real spend controls and auditable transaction logs. Token incentives let you reward customers and team members with redeemable credits.
Learn moreMaintain a chart of accounts, post journal entries, raise invoices, and generate a trial balance, balance sheet, and profit & loss straight from that data — real double-entry bookkeeping primitives.
Learn moreWarehouses, zones and bins, goods receipt with inspection and put-away, pick-and-pack lists, dispatch, and stock transfers — real multi-location warehouse operations, not a spreadsheet.
Learn moreKeep a vendor directory, raise purchase orders, and move them through a draft-to-received lifecycle that posts real stock into inventory the moment goods arrive — no separate spreadsheet to reconcile.
Learn moreTeam members submit an expense claim with an attached receipt reference, route it for approval, and mark it reimbursed once paid — a clean, auditable status trail for every claim your team files.
Learn moreQueue delivery tasks, assign them to a courier and route, track status through to completion, and capture photo + GPS proof of delivery — with a real position history you can poll for any courier or task.
Learn moreTrack equipment and its maintenance history, raise and complete work orders with parts used and downtime logged, manage a spare-parts inventory, and act on predictive maintenance alerts.
Learn moreDefine your own subscription plans, subscribe your customers to them, and issue invoices on a real billing period computed from each plan’s cadence. Distinct from Billing & Payments (one-off transactions) and from your own SendHoney plan — this bills *your* customers, not you.
Learn moreTrack bank accounts and cash transactions, record and complete bank reconciliations, log payments, and keep cash-flow forecasts — a real, persisted treasury record for finance teams juggling multiple accounts.
Learn moreRoute every inbound conversation — from any channel — to the right team automatically. Answer-based routing, SLA priority queuing, and shared team inboxes give contact center managers full visibility and control without complexity.
Learn moreAI agents understand your industry's compliance requirements, workflows, and language — and improve automatically across every operation in your sector. Your data always stays sovereign and on-premise.
Learn moreRun in-browser voice calls, IVR trees, and contact center telephony from your SendHoney workspace. Enterprise voice infrastructure supports inbound queues, outbound campaigns, and call recording with full CRM linkage.
Learn moreSend and receive across SMS, WhatsApp, email, voice, RCS, in-app chat, and push notifications from one platform. Intelligent delivery scoring routes each message through the best-performing provider, with real-time DLR tracking and automatic failover.
Learn moreSend and verify one-time passwords over SMS, voice, email, WhatsApp, Telegram, or RCS with scoped API credentials, per-organization entitlement checks, sender policy, and token status tracking.
Learn moreBring social DMs from Telegram, Instagram, Facebook Messenger, and X/Twitter into one unified inbox with full customer context. Every conversation links to the CRM, creating a single customer record across all channels.
Learn moreDesign workflow graphs, intake forms, and routing logic visually using SendHoney's drag-and-drop canvas. Connect form answers to team routing, trigger channel sends, escalate cases, and automate operational decisions — all without writing code.
Learn moreConnect SendHoney to 400+ external tools with self-hosted workflow automation. Automate Salesforce sync, Google Sheets updates, Slack alerts, CRM imports, and any API-driven workflow — all while keeping data on your own infrastructure.
Learn moreBuild an app, define an entity with typed fields (text, number, boolean, date, or select), and every record you create is actually checked against that schema — required fields, correct types, and select values are all enforced server-side.
Learn moreBuild and launch multi-step engagement campaigns — drip sequences, onboarding journeys, re-engagement flows — with full audience segmentation, landing hook creation, and delivery analytics across all channels.
Learn moreTrack platform performance, channel delivery rates, team SLA compliance, and revenue metrics from unified dashboards. Export reports for stakeholders or pull data via API for your own BI tools — all from data that stays in your infrastructure.
Learn moreA per-org authenticated webhook endpoint is provisioned automatically. POST contact events, purchases, form submissions, and custom events from any external system — Shopify, your own app, ERP, or IoT device — and they land in your CRM, trigger automations, and route through the real-time event pipeline. GET the same endpoint to fetch the full accepted schema.
Learn moreDefine bookable services with a duration, then book appointments against them — a real interval-overlap check rejects any time slot that conflicts with an existing booking for that service.
Learn moreCreate a survey with a set of questions and collect responses that are actually saved — not lost the moment the service restarts. A CSAT-style feedback tool today, not yet a general-purpose form builder.
Learn moreSet a base salary per employee, run payroll for every active profile in your org, and get a payslip per employee per run — with totals computed for real, not hardcoded. No statutory tax engine yet: gross equals net until that ships.
Learn morePost open roles and move applicants through a real pipeline — applied, screening, interview, offer, hired — or reject at any stage with a reason. A straightforward, working applicant tracker.
Learn moreRing up a sale by product and quantity — price, tax, and stock availability are always computed server-side from the product catalog, never trusted from the till. Voiding a sale reverses the stock it took.
Learn moreCustomers build a cart, check out, and the order moves through a pending → paid → fulfilled lifecycle. Cart line prices are snapshotted at add-to-cart time — a deliberate, honestly-scoped starting point, not a full storefront platform yet.
Learn morePlan a project, track milestones to completion, and log timesheets through a real draft-to-approved workflow — a straightforward, working foundation for tracking project work and time.
Learn moreUpload a document to your own org-scoped storage, send it for signature through a real self-hosted e-signature integration, and track it through uploaded, sent-for-signature, signed, or cancelled.
Learn moreBook a 30-minute call and we will map your workflows to the right combination of modules.