Connect SMS, WhatsApp, email, and voice. Unify CRM and ERP. Launch AI agents on your knowledge base. Every org gets a live data ingest webhook — all sovereign, all on your infrastructure.
Manage your entire sales pipeline from lead capture to closed deal. Track accounts, log contacts, move opportunities through custom stages, and see the full activity history of every relationship — all in one CRM workspace.
Learn moreConvert every inbound inquiry — from SMS, email, WhatsApp, or voice — into a trackable case with SLA timers, escalation logic, and AI-powered summaries. Support teams get full conversation context without switching tabs.
Learn moreOrchestrate business operations with configurable approval chains, task queues, and process steps. Connect back-office workflows to front-end customer journeys so nothing gets lost between departments.
Learn moreRun subscription billing, one-time charges, and payout workflows from a single payments layer. Supports M-Pesa, Flutterwave, Stripe, and direct bank integrations — with real-time ledger visibility and automatic reconciliation.
Learn moreIssue virtual and physical cards, manage digital wallets, and run loyalty reward programs — all backed by real spend controls and auditable transaction logs. HONEY token incentives let you reward customers and team members on-chain.
Learn moreRoute every inbound conversation — from any channel — to the right team automatically. Answer-based routing, SLA priority queuing, and shared team inboxes give contact center managers full visibility and control without complexity.
Learn moreAI agents understand your industry's compliance requirements, workflows, and language — and improve automatically across every operation in your sector. Your data always stays sovereign and on-premise.
Learn moreRun in-browser voice calls, IVR trees, and contact center telephony from your SendHoney workspace. FreeSWITCH-backed infrastructure supports inbound queues, outbound campaigns, and call recording with full CRM linkage.
Learn moreSend and receive across SMS, WhatsApp, and email from one platform. Intelligent delivery scoring routes each message through the best-performing provider, with real-time DLR tracking and automatic failover to keep delivery rates high.
Learn moreBring social DMs from Telegram, Instagram, Facebook Messenger, and X/Twitter into one unified inbox with full customer context. Every conversation links to the CRM, creating a single customer record across all channels.
Learn moreDesign workflow graphs, intake forms, and routing logic visually using SendHoney's xyflow-powered canvas. Connect form answers to team routing, trigger channel sends, escalate cases, and automate operational decisions — all without writing code.
Learn moreConnect SendHoney to 400+ external tools via self-hosted n8n. Automate Salesforce sync, Google Sheets updates, Slack alerts, CRM imports, and any API-driven workflow — all while keeping data on your own infrastructure.
Learn moreBuild and launch multi-step engagement campaigns — drip sequences, onboarding journeys, re-engagement flows — with full audience segmentation, landing hook creation, and delivery analytics across all channels.
Learn moreTrack platform performance, channel delivery rates, team SLA compliance, and revenue metrics from unified dashboards. Export reports for stakeholders or pull data via API for your own BI tools — all from data that stays in your infrastructure.
Learn moreA per-org authenticated webhook endpoint is provisioned automatically. POST contact events, purchases, form submissions, and custom events from any external system — Shopify, your own app, ERP, or IoT device — and they land in your CRM, trigger n8n workflows, and fire through the NATS event bus. GET the same endpoint to fetch the full accepted schema.
Learn moreBook a 30-minute call and we will map your workflows to the right combination of modules.