SendHoney Pricing
Every plan includes a base seat allocation. When your team grows beyond it, you pay a flat per-seat rate — making it straightforward to attribute platform costs to team size and plan compute capacity accordingly.
No free tier. No annual discounts. No introductory pricing. You get a demo voucher with real credits to evaluate the platform before committing.
Each plan includes a fixed number of seats and a monthly platform fee covering the full feature set of that tier.
When your team exceeds included seats, each additional seat is billed at a flat monthly rate — no tiered pricing, no volume complexity.
Every seat addition maps to a predictable compute unit. As seats grow, you know exactly how many server resources to allocate.
Most teams start on Growth and add seats as their contact center and operations teams scale.
Private deployment is quoted per engagement. Contact sales for infrastructure assessment and deployment scoping.
Customize your stack
Every workspace starts with Core Platform. From there, activate only the modules your team needs, then meter communication channels and high-cost AI separately.
Tenant, identity, contacts, audit, admin, billing, and basic dashboard.
Contacts, companies, pipeline, cases, and sales activity tracking.
Shared inbox, tickets, SLA rules, routing, and support reporting.
Templates, journeys, forms, landing pages, and campaign orchestration.
Inventory, HR, finance, logistics, and operational records.
Workflow builder, webhooks, scheduled jobs, and integration actions.
Internal copilot seats plus optional outcome pricing for external automations.
Advanced dashboards, reporting, cohort analysis, and exports.
Voucher approvals, wallet controls, Stripe/payment webhooks, and transaction audit.
Business mailboxes, deliverability setup, DNS records, and inbound routing.
WhatsApp Business inbox, templates, routing, and provider credentials.
Voice queue, call controls, phone number management, and call records.
Social inbox, Telegram/RCS/in-app channel routing, and engagement tracking.
USD 29/org/month plus selected modules and additional core seats.
Configure modular subscriptionMinimum platform charge per outbound SMS
Provider country rates may be passed through or marked up, but every SMS has a non-zero billable event.
Minimum platform charge per WhatsApp message
Provider conversation/template/category fees are added or passed through; no unlimited WhatsApp bundle.
Minimum platform charge per voice-call second
Phone number rental and provider call rates are added separately by country and direction.
Minimum platform charge per participant video second
Covers SFU/media, recording, bandwidth, and TURN exposure; bill per participant-second.
Minimum platform charge per campaign email
Workspace mailboxes are seat/mailbox priced; campaign and automation sends remain metered.
Minimum platform charge per AI task
Large agent runs, image generation, and GPU-heavy jobs can override this with higher task rates.
Minimum platform charge per stored GB per month
Documents, attachments, exports, recordings, and media assets count toward storage.
Minimum platform charge per payment event
Provider fees, currency conversion, fraud checks, and payout costs are added or passed through.
Required for: WhatsApp messaging
WhatsApp Business requires a number/profile and provider approval before messaging can work.
Required for: Calling and contact center voice
Number rental and call minutes are direct provider costs that must be metered.
Required for: Business email and workspace mailboxes
Deliverability requires MX, SPF, DKIM, DMARC, and domain ownership validation.
Required for: Branded landing pages
Custom domains require DNS validation and certificate lifecycle management.
Required for: Payments, vouchers, and wallet workflows
Payment flows need fraud controls, identity/compliance checks, and signed webhooks.
Required for: Self-hosted generated blog images
Image generation has explicit GPU runtime cost and should never be hidden in unlimited AI wording.
Plans are bundles of modules. Channel traffic, AI-heavy jobs, storage, and payment transactions are metered separately.
| Feature | Starter | Growth | Scale | Private |
|---|---|---|---|---|
| Included seats | 5 | 15 | 40 | 100 |
| Additional seats | $15/seat/mo | $20/seat/mo | $25/seat/mo | $30/seat/mo |
| Bundle | Core + CRM | Starter + Helpdesk + Campaigns | Growth + ERP + AI + Analytics | Scale + private deployment |
| CRM + pipeline | Included | Advanced | Advanced | Advanced + custom |
| Helpdesk / Inbox | Add-on | Included | Included | Included |
| Campaign Studio | Add-on | Included | Included | Included |
| ERP modules | Add-on | Add-on | Included | Included + custom |
| AI agents | Metered add-on | Metered add-on | Included capacity + metered overage | Dedicated capacity or scoped |
| Channel usage | Metered | Metered | Metered | Metered or provider pass-through |
| Data residency | Cloud | Cloud | Cloud | Private cloud / on-prem |
| Onboarding support | Docs + chat | Docs + chat | Dedicated CSM | Dedicated team |
No. SendHoney does not offer a free tier. Instead, demo vouchers with real platform credits are issued by the team — tracked from platform budget — so you evaluate the actual product, not a stripped-down demo environment.
Request a demo from our team. After email verification, identity check, and platform approval, your account is created with a voucher pre-loaded with plan access and send credits. No credit card required.
A seat is one named team member with login access — agents, supervisors, managers, and admins each occupy one seat. API-only integrations and bot accounts do not count.
No. SendHoney charges month-to-month at the same rate. Predictable, transparent pricing without lock-in incentives.
SMS, voice, WhatsApp, and email are metered separately based on volume and your configured providers. Bring your own provider credentials for lowest cost. Usage rates are shown in your billing dashboard.
Yes. Upgrades take effect at the next billing cycle. Private deployments require an infrastructure assessment — contact your account team to scope.
No credit card required
Request a demo and we'll issue a voucher pre-loaded with Growth plan access and send credits. You experience the actual platform — not a sandbox — before committing to a plan.